Frequently Asked Questions

Patient Consultation Software for private practice – your questions answered.

Private practice clinical software for physiotherapists, chiropractors and osteopaths.

Never. The examination, the diagnosis, the treatment plan, and the relationship with your patient stay exactly where they’ve always been. With you.

Vocaform only ever handles what was never the clinical work to begin with — the history gathering, the documentation, the report writing. It also gives you curated libraries of examinations, tests, and ICD coded diagnoses, so the record builds itself in real time, removing it from the appointment rather than adding to it.

Think about the last time someone remembered something about you – a small detail, something you mentioned only once. How did that make you feel? Listened to. Understood. Like the relationship mattered.

That’s the moment Vocaform creates inside the appointment. The patient sits down expecting to repeat their story from the beginning, the way they always have. Instead, the therapist already knows it — and can reflect a piece of it back. “You mentioned the pain gets worse at night.” For the patient, that single moment lands as: they listened, they understand.

The AI interview happens before the appointment, and it asks nothing of the patient beyond opening a link and tapping to give consent – the rest unfolds exactly like a phone call. What the patient experiences afterward is a therapist who already knows them.

Yes — and what changes is what that time gets spent on. An appointment where part of the history is already gathered before the patient arrives means every minute in the room goes toward the part that actually needs you: the assessment, the clinical reasoning, the hands-on work, the conversation only you can have with them. It’s the same principle as a surgeon reviewing a patient’s scans before they’re wheeled into theatre rather than ordering them on the table — nobody would say that surgeon spends less time with the patient. They spend better time. Across a full day of appointments, that’s the difference between a clinic that’s merely busy and one that’s genuinely effective.

Every piece of patient information is stored on European servers and is never sold or shared. No personal data is passed to the AI provider — the system was built this way from the first line of code, not added afterwards as a compliance fix. Vocaform is fully GDPR compliant, designed by a clinician who understood from twenty-one years in practice exactly what patient trust depends on.

Yes – and we recommend it. The interview captures your patient’s history accurately in the vast majority of cases, but as with any system occasional errors can occur. A quick scan of the transcript confirms everything was asked and answered correctly. You may also have questions of your own – and when you meet your patient, reflecting their history back to them at the start of the appointment gives them the opportunity to add anything they may have missed or forgotten. That moment often surfaces the most clinically relevant detail of all.

The appointment proceeds as normal. The therapist gathers the history in the room as they would have before Vocaform. No clinical process is disrupted.

In practice this is rare — the vast majority of patients complete the interview before they arrive. For the small number who don’t, a reminder can be sent manually before the appointment.

Because it asks the patient to consent to being recorded at the exact moment they’re least likely to feel comfortable declining — in the room, face to face, with the therapist waiting. And because it records during the appointment. Ambient AI has replaced the problem of writing and typing with the problem of reviewing and editing. It doesn’t save minutes or hours.

We research and build. We don’t implement something just because the technology can do it. That’s the difference between a tool that records your appointment and one that gives you the appointment back.

Practice management software handles bookings, billing, and reminders – plenty of free and low cost tools do it well. Vocaform was built for something nothing else touches. It’s solving a different and more valuable problem – what happens inside the appointment itself, as Patient Consultation Software should. The history, the examination, the diagnosis, the report. The two solve completely different problems, which is why most clinics use both.

Vocaform is €89 per therapist, per month. Only €2.92 a day. No hidden fees. No tiers. Everything included from day one.

With our therapist first approach, using Vocaform is quite literally log in and start. Send your next new patient your first Vocaform link with your 30 day free trial and see for yourself.

No tech jargon. No onboarding call. No integration. No configuration. No deployment. Just the software, doing the job it was built to do.

 

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